Cameras & doorbells

Discover how to use Roku cameras and doorbells in your home. Join the community discussion for installation tips, troubleshooting, resources, and more.
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EdBone
Channel Surfer

Re: Roku Doorbell manually taking pictures and videos?

  • I tried submitting a log and it says go to settings.  I have android 14. Not sure about os. Could it be one ui?
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EdBone
Channel Surfer

Re: Roku Doorbell manually taking pictures and videos?

If you could email me I could send you a picture of all the phone information.  

 

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RokuArjiemar
Community Moderator
Community Moderator

Re: Roku Doorbell manually taking pictures and videos?

@EdBone,

We have sent you a private message requesting additional information, which you can find in your inbox. Kindly take a moment to check and respond to our message. We appreciate your cooperation.

Thanks,
Arjiemar 

Arjiemar
Roku Community Moderator
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beboo
Newbie

Re: Roku Doorbell manually taking pictures and videos?

Let's explore two possibilities:

  1. App Permissions: The app might require specific permissions to capture pictures and videos manually through the app itself. Check if the Roku Smart Home app has storage and camera access enabled in your phone's settings. bazoocam

  2. Misinterpretation: It's possible there was a misunderstanding about the functionality. The Roku doorbell captures footage automatically, and you can access those recordings through the app. Manually triggering recordings might not be an available option. camzap

 

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EdBone
Channel Surfer

Re: Roku Doorbell manually taking pictures and videos?

I manually press the camera button to take a still picture and it says go to settings.  All settings are allowed.  This function works perfectly well on all my other cameras.  Why would it be a settings or a function thats not available if it works on 4 other  cameras? Was this the last post, your final recommendation? 

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Zappyisfun
Reel Rookie

Re: Roku Doorbell manually taking pictures and videos?

Same problem with mine ever since I got it a few months ago.

 

Also I have no 'detection sensitivity' slider in the app but other people do. I'm on pixel 7a android 14. The battery has only been lasting about half a month also. This camera is a mess.

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