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Roku didn’t detect or alert

I had someone pull into my driveway about midnight and I know for a fact, because they waited for me to have them come inside, but for some odd reason, Roku doesn’t even show a sign they ever even pulled in. Let alone a video or picture of him walking inside or anything, but it shows any and everything else.. I don’t understand HOW!?! That’s creepy & I wonder how many other times he has been able to do this? His truck is very loud as well! Blows my mind! 
@Roku 

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RokuReynan-L
Community Moderator
Community Moderator

Re: Roku didn’t detect or alert

Hi, @CameraUser1.

Welcome to the Roku Community!

We appreciate you bringing this to us about not receiving an event recording. We'd like to know more about this.

Could you please let us know when this issue occurred? Additionally, did you receive any event recordings after the issue?

With detailed information, we will be able to assist you further.

Thanks,
Reynan

Reynan L.
Roku Community Moderator
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