Cameras & doorbells

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Roku Camera takes only pics not video

I have the same problem with multiple cameras and I have one sitting right next to the router so that's not the problem

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Community Moderator
Community Moderator

Re: Roku Camera takes only pics not video

Hi @LilDozer420,

Greetings from the Roku Community!

We will be more than happy to take a closer look into this issue that you're having with your Roku cameras since it will not record an event. May we ask if you have a subscription to the Roku cameras? What troubleshooting steps have you taken so far?

For more information about to how check your Roku account in regards to your Roku Smart Home subscriptions, visit our Support page here: Sign up for a Roku Smart Home Subscription

Please keep us posted on what you find out.

Best regards,


Roku Community Moderator
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