Cameras & doorbells

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Nikki1003
Newbie

New Home Owner; Existing Roku Camera Access

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My new home has Roku TV and security cameras that the previous owner set up. I purchased the TV from them, but I did not know there were cameras on the property until today. Do they still have access to the cameras? IF so, how do I switch them over to me and immediately delete their access to the cameras? Also, they are still logged into the TV. How do I log them out? I do not see that option anywhere! 

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renojim
Community Streaming Expert

Re: New Home Owner; Existing Roku Camera Access

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You have to factory reset Roku devices to change the account they're linked to.  They will still have access to the cameras until you do.

How do I factory reset my Roku® streaming device? | Official Roku Support

How to factory reset your Roku Smart Home device | Official Roku Support

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renojim
Community Streaming Expert

Re: New Home Owner; Existing Roku Camera Access

Jump to solution

You have to factory reset Roku devices to change the account they're linked to.  They will still have access to the cameras until you do.

How do I factory reset my Roku® streaming device? | Official Roku Support

How to factory reset your Roku Smart Home device | Official Roku Support

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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