Cameras & doorbells

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BeauReed
Reel Rookie

Replacement doorbell was not sent

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Talked on the phone for an hour with a Roku agent and they sent me a replacement doorbell. It was on my Roku orders now it ain’t and they said they would send me a tracking code in 24 48 hours and they never did 

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1 Solution

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RokuRiamie-D
Community Moderator
Community Moderator

Re: Replacement doorbell was not sent

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Hi @BeauReed,

Welcome to the Roku Community!

We are here to help you with your concern regarding the tracking number for your Roku Video Doorbell replacement. Please check your direct messages, as we have sent you additional information there.

We look forward to your response.

Cheers,
Riamie

Riamie D.
Roku Community Moderator

View solution in original post

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3 REPLIES 3
RokuRiamie-D
Community Moderator
Community Moderator

Re: Replacement doorbell was not sent

Jump to solution

Hi @BeauReed,

Welcome to the Roku Community!

We are here to help you with your concern regarding the tracking number for your Roku Video Doorbell replacement. Please check your direct messages, as we have sent you additional information there.

We look forward to your response.

Cheers,
Riamie

Riamie D.
Roku Community Moderator
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BeauReed
Reel Rookie

Re: Replacement doorbell was not sent

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I Got it thank you so much

RokuRiamie-D
Community Moderator
Community Moderator

Re: Replacement doorbell was not sent

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Hi @BeauReed,

Thanks for the update!

Please don't hesitate to contact us again if you have more concerns with your Roku.

For further Roku support, you can:
  • Create a post here in the Roku Community
  • Check out the dedicated Roku Contact Us page for device or account issues.
  • Explore our comprehensive collection of help FAQs and videos. Get started here: Roku Support page
Thank you for your understanding and continued participation in our community! 💜
 
Cheers,
Riamie
Riamie D.
Roku Community Moderator
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