Cameras & doorbells

[sparsons]

How does one go about removing a user from my account so there for the other user can't log into my smart camera or anything. I've changed my password, I've disconnected then reconnected to the device and they still can see on it 

[RokuERey · Accepted solution]

Hi @sparsons,

A warm welcome here in the Roku Community!

We appreciate you for reaching out about this. Please be aware that we don't have any option to remove a user from the account once the user is already logged in. It needs to be signed out manually from that phone.

For additional assistance, we would recommend contacting our Support team about this. Choose the option for Roku Smart Home.

Let us know if there's anything else we can do to further assist you.

Thanks,
Rey