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Recording time is only 14 seconds?

Why is my camera only recording for 14 seconds at a time? Anyone know how to fix it?

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1 REPLY 1
RokuRiamie-D
Community Moderator
Community Moderator

Re: Recording time is only 14 seconds?

Hi @Srobertson1120,

Welcome to the Roku Community!

We are here to assist you with your concern about your camera event recordings that only take 14 seconds. We would be more than willing to sort this out for you.

Before we proceed, we would like you to know that the Roku cameras are designed to activate recording only when they detect motion or specific events. This feature helps to conserve storage and ensure that you only capture significant moments.

Does it all happen from all of your event recordings and all cameras? If so, please follow the details below:

  1. Ensure the Roku Smart home app and camera firmware are up to date
  2. Restart your camera
  3. Record yourself moving in front of the camera for over 14 seconds to check if the issue persists.

Please let us know if the issue continues. We look forward to your update.

Cheers,
Riamie

Riamie D.
Roku Community Moderator
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