Hi @andrea707,
Welcome to the Roku Community!
We understand that your Roku camera won't connect to your internet. We would be more than willing to sort this out for you.
Before we proceed, we would like to know if you are getting any error messages when you're trying to connect to the internet. In the meantime, we suggest you try the following:
- Make sure your Roku device is up to date
- Check your internet connection and Test your Wi-Fi range:
> Tap Home
from the navigation bar
> Select your device
> Tap Settings
in the corner
> Select Device info
> Check the three bars
to see the signal quality
> If your device has no bars or one bar, try moving or mounting it closer to your router.
- Restart your router and modem
- Restart your camera
Please let us know if the issue persists.
Cheers,
Riamie
Riamie D.
Roku Community Moderator
