Cameras & doorbells

[TheChris]

My outdoor camera quit detecting and recording events. 

[RokuArjiemar]

Hi! @TheChris,

A warm welcome from the Roku Community!

We would be more than happy to look further into this issue, but will need more detailed information:

• Have they've tried rebooting your camera?
• How far is the camera from your wireless router?
• When did you start seeing this issue occur?
• Have you made any recent changes to your settings within the Roku Smart Home mobile app?

With more details, we can help you further. We look forward to hearing back from you.

Best regards,

Arjiemar

[User45]

👍. Roku Home Cameras, Please let us know resolution for future camera upgrades or to resolve event recording latency issues. 

[User45]

Hi Arjiemar,

Are there any near future plans to upgrade Roku Cameras or “firmware” update again for issues related to recording latency event problems that currently exist Alcon?