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dvdhws
Channel Surfer

Outdoor Wired Floodlight Issues

My new outdoor wired floodlight is having issues. I only notice at night since the light is only and set to 1% brightness. The light will go full brightness and when I try to check the camera on the app it shows offline. After the brightness goes back to my setting I can access it again with the app. My AP is 10 feet away from the camera. I don’t have any wireless issues on other devices. Any thoughts why this keeps happening? 

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2 REPLIES 2
RokuJohnB
Community Moderator
Community Moderator

Re: Outdoor Wired Floodlight Issues

Hi @dvdhws,

A warm welcome here in the Roku Community!

We'd love to investigate further this issue that you're having with the Roku floodlight camera. Are you getting any error messages or codes?

We'll wait for your response.

Thanks,                                                                                                                                                  John

John
Roku Community Moderator
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dvdhws
Channel Surfer

Re: Outdoor Wired Floodlight Issues

Roku support sent me a replacement as they could not fix the issue. 

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