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Old Events - How to Recover?

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Hello everyone. Is there a way of recovering Events that are older than 14 days?

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RokuJohnB
Community Moderator
Community Moderator

Re: Old Events - How to Recover?

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Hi @samuelnarroyo,

A warm welcome here in the Roku Community, and thanks for the inquiry!

Please be aware that video clips are only stored for 14 days. Therefore, you won't be able to access the previous recordings if the date you wish to review was in excess of fourteen days ago.

If there's anything else that we can do to assist you, please keep us posted.

All the best,
John

John
Roku Community Moderator

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RokuJohnB
Community Moderator
Community Moderator

Re: Old Events - How to Recover?

Jump to solution

Hi @samuelnarroyo,

A warm welcome here in the Roku Community, and thanks for the inquiry!

Please be aware that video clips are only stored for 14 days. Therefore, you won't be able to access the previous recordings if the date you wish to review was in excess of fourteen days ago.

If there's anything else that we can do to assist you, please keep us posted.

All the best,
John

John
Roku Community Moderator
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