Cameras & doorbells

[Genn1719]

I unconnected my camera from the outlet and now it won’t stay on, what do I do 

[RokuDanny-R]

@Genn1719

Thanks for the post.

Can you please specify the issue you are experiencing? What specific Roku Smart Home Camera are you using?

With more detailed information, we will be able to assist you further.

Thanks,
Danny

[yardeedweena]

Ruko indoor camera SE

[Mhodge1992]

Hi i just bought the Roku indoor camera SE two pack and I cannot get it to connect to my Wi-Fi net work for initial set up my Wi-Fi net work works just fine with everything else. Can you please help me

[RokuDanny-R · Accepted solution]

Greetings @Mhodge1992 

Welcome to the Roku Community and thanks for posting regarding the issue you are experiencing setting up your Roku Smart Home Camera.

How far is your wireless network from your Roku Smart Home Camera when you are trying to setup the device? What wireless frequency is your wireless router currently broadcasting? Please be aware that Roku Smart Home devices will only connect to a 2.4 GHz wireless network.

For more detailed information about how to setup your Roku Smart Home Indoor Camera, visit our Support page here: Set up your Indoor Camera SE

Please keep us posted what you find out and we will be more than happy to assist you further.

Thanks,
Danny