Cameras & doorbells

[Janjack2023]

How to stop someone from downloading Roku camera app and having their own account and password and being able to have access to my camera without my knowledge 

[renojim]

What makes you think that's possible?  It shouldn't be, so if you have a story to tell you should share it.

[swirsguy]

because your camera is paired to your account during setup.

[Tivoburkee]

Those who want to share cameras with multiple Roku accounts, can't. So, it won't work without your okay either. 

[JuJuB]

It is possible because it just happened to me. I’m out of town and got a notice of something I did not recognize using my wife when I paused it I lost my camera all together.

[RokuDanny-R]

@JuJuB

Thanks for the post.

Can you please specify the issue you are experiencing? What exactly happened?

With more detailed information, we will be able to assist you further.

Thanks.
Danny

[Samadalnur3]

Someone else was talking to me and watching me on my cameras 

[RokuDanny-R]

@Samadalnur3 

Thanks for the post.

Can you please clarify the issue you are experiencing?

With more detailed information, we will be able to assist you further.

Thanks,
Danny

[LesterleyStump]

I recently was gifted a second hand Roku camera and the original owner (my mother in law) still has access to it both viewing and sound mode (talking and listening). I reset the camera and have it on my own personal roku account, but she can still see and hear via the camera. 

[LesterleyStump]

Same issue here