Hi @Ashleyteg558,
A warm welcome here in the Roku Community!
We want to further investigate this issue that you had on the Roku indoor camera SE. What is the firmware version of your Roku camera?
Please be advised that Firmware updates for supported Roku® Smart Home devices are released on a regular basis, but a variety of issues can cause a failure, such as a bad internet connection or an outdated Roku Smart Home mobile app.
You may also want to check out this support article here on how to fix Roku Smart Home device software update issues.
We look forward to hearing from you soon.
Thanks,
John
John
Roku Community Moderator