Hi @Mamasit915,
Greetings from the Roku Community!
We appreciate you letting us know about your videos that are not recording events on your Roku Smart Home app. We will work with you to know what went wrong so we can assist you further and fix the issue. Please tell us more details so that we can better understand the problem you are having.
- When did the issue start?
- Have you tried updating your firmware to the latest software?
- Have you tried adjusting the detection of your Settings?
- Have you tried signing out, signing in, or removing the Roku Smart Home app and re-adding it?
- What troubleshooting steps have you taken so far?
Please elaborate on the issue that you are experiencing so we can further assist you. We'll be waiting for your response.
Best regards,
Eunice
Eunice L.
Roku Community Moderator
