Cameras & doorbells

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My outdoor wired camera keeps saying connection timedout please rescan qr code. Could anyone give me info as to why and how to fix

1 Solution

Accepted Solutions

Hi @Countrybumpkin,

Greetings from the Roku Community!

We're glad to assist you with your inquiry. Please check out this support article on why the QR code scan fails when adding a Roku Smart Home camera and ensure to follow the troubleshooting steps provided to see if it fixes the issue.

We hope this helps.

Kind regards,

Eunice

Eunice L.
Roku Community Moderator

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1 REPLY 1

Hi @Countrybumpkin,

Greetings from the Roku Community!

We're glad to assist you with your inquiry. Please check out this support article on why the QR code scan fails when adding a Roku Smart Home camera and ensure to follow the troubleshooting steps provided to see if it fixes the issue.

We hope this helps.

Kind regards,

Eunice

Eunice L.
Roku Community Moderator