Cameras & doorbells

[Leonard176]

I reset my indoor camera and accidentally pressed deny location service and now I can’t get it to connect it prompts me to go to location service and I do but the location service is on. I still can’t get it to connect 

[RokuRiamie-D]

Hi @Leonard176,

We understand that you accidentally pressed the deny option for permission to allow location service on your Roku Smart Home app. No worries, help is here.

We suggest you try a couple of troubleshooting steps below:

1. Uninstall and reinstall the Roku Smart Home app
   - How to install the Roku Smart Home mobile app
2. Then, set up the camera again as a new device.

If the issue persists, please let us know.

Cheers,
Riamie