Cameras & doorbells

[grgarygatzlaff]

I have a recessed door and camera focus is on the brick immediately surrounding the open and the image of the street is blurry.  

[RokuJohnB · Accepted solution]

Hi @grgarygatzlaff,

Greetings from the Roku Community, and thanks for raising this concern directly to us!

We understand you are having a problem with the Roku doorbell camera since the image is blurry. We're happy to assist you further. Please try to update your Roku camera by following the steps below:

1. Select a device from the Home screen in the smart home app.
2. Tap Settings in the top corner.
3. Tap Device info.
4. Tap Firmware version to see the current software and build version and check for an update.
5. If the software update is available, tap Update.

After the software update is finished, your smart home device will automatically restart.

We hope this helps.

Kind regards,
John