Cameras & doorbells

[RokuRiamie-D]

Hi @Pauleyzach94,

Thank you for the response!

We have already coordinated this with our Roku-appropriate team and forwarded your device information for review and they are working on it. In the meantime, we appreciate your patience and cooperation as we work on this issue.

Thank you for your understanding.

Cheers,
Riamie

[Pauleyzach94]

right but so my question is like is your product just really that trashy, or are you gonna magically be able to do something for it to do that? Because it’s still not doing it and if it’s not doing it on the software as it stands, I don’t understand what you all could or could not do. They wouldn’t make it do that moving forward

[Pauleyzach94]

Well, I’ve given you about two weeks too much worth of my understanding and to be honest all of your products are trash anyway. Since you’re offering help and then doing nothing about it I’ll probably just go ahead and cancel everything to do with it because like not only is your product trash, but so is your customer service. So thank you personally for absolutely nothing merry Christian Christmas you Durka Durka