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856ricco
Newbie

Audio quality camera microphone

Static when i try to listen to my camera feeds, is there something wrong with the camera microphone

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1 REPLY 1
RokuRiamie-D
Community Moderator
Community Moderator

Re: Audio quality camera microphone

Hi @856ricco,

Welcome to the Roku Community!

We understand that you are having an issue with your Roku camera live feed that has static audio. We would be more than willing to assist you with this.

It likely indicates a problem with the camera's microphone or the connection between the camera and your network. Let's see if this will work.

  1. Firmware Updates
    Check for available firmware updates for both your Roku camera and Roku app.
  2. Check the camera's microphone
    Check for anything that might block the camera's microphone, such as dust, debris, or a cover.
  3. Test your Wi-Fi range.
    > Tap Home 
     
    from the navigation bar
    > Select your device
    > Tap Settings 
     
    in the corner
    > Select Device info
    > Check the three bars 
     
    to see the signal quality
     If your device has no bars or one bar, try moving or mounting it closer to your router.
  4. Restart your Camera.

We hope you find this information helpful. Please let us know if the issue persists.

Cheers,
Riamie

Riamie D.
Roku Community Moderator
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