Account, payments & subscriptions

[ginger1234]

I have been trying to renew my subscription to Britbox without any success because they won't take my new email address, help

[RokuERey]

Hi @ginger1234,

Welcome to the Roku Community!

For these issues, it may be more effective for you to get help from our billing team.
Please contact them directly through our Account-Billing Support page. Choose the options for "Account, payments & subscriptions," and they are the best ones to help you out with that matter.
We hope it helps!

Thanks,

Rey