Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1Nacho571
Reel Rookie

Re: peacock doesn’t honor subscription

Jump to solution

Did you find a fix for this? Doing the same to me right now! 😡

0 Kudos
1Nacho571
Reel Rookie

Re: peacock doesn’t honor subscription

Jump to solution

Nothing of Peacock on that channel but similar named stuff, not the original Peacock app at all 

0 Kudos
RokuReynan-L
Community Moderator
Community Moderator

Re: peacock doesn’t honor subscription

Jump to solution

Hi, @1Nacho571.

Greetings from the Roku Community!

We're here to provide some steps you may try about having an issue accessing your subscription. 

Have you seen a sign-in button on your screen? If so, click on it and sign in with your credentials. 

Please note that if it’s billed through your Roku account, you must sign in to the app using the username and password you created for that account. If you signed up for a subscription directly through the streaming service, you must sign in with the username and password you created for that account.

Furthermore, you may visit this support article on how to sign in to an app on your Roku device

We hope you find this information helpful.

Thanks,
Reynan

Reynan L.
Roku Community Moderator
0 Kudos