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Lynnbrandy
Newbie
‎11-25-2022 11:46 PM

need to talk to tech support

Can't not to a technical support per regarding my pin update 

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1 REPLY 1
RokuNimfa-C
Retired Moderator
‎11-26-2022 04:36 PM

Re: need to talk to tech support

Hi @Lynnbrandy,

Thanks for your post. 

We can see that you need assistance updating your Roku PIN. Follow the steps below on how to update your Roku PIN.  

  1. Sign in to your Roku account
  2. Under PIN preference, select Update
  3. Choose your PIN preferences for making purchases and adding channels
    • Require a PIN to make purchases and add channels
    • Require a PIN to make purchases
    • A PIN is not required to make any purchases or add any channels
  4. Select Save preferences

You can see more here: Create, reset, find, or delete your account PIN

If you encounter a problem during the update, let us know with any additional information you may have that would be helpful for our team looks into this problem.

Keep us posted! 


Regards,
Nimfa

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