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Woman52
Newbie
‎06-21-2023 06:59 PM

Why when I changed my payment method did I get charged over 100 dollars....I need that reversed

Why did I get charged over 100 dollars when all I was doing was changing my payment method.. .I was paying monthly and it definitely wasn't that much...

 

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RokuAnjelie
Community Moderator
Community Moderator
‎06-22-2023 07:00 AM

Re: Why when I changed my payment method did I get charged over 100 dollars....I need that reversed

Hi @Woman52,

A warm welcome here in the Roku community!

For these issues, it may be more effective for you to get help from our billing team.
Please get in touch with them directly through our Account-Billing Support page. Choose the "Account, payments & subscriptions" options, and they are the best ones to help you.

Thanks,

Anjelie

Anjelie A.
Roku Community Moderator
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