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Mitsu1grn
Newbie
‎05-28-2024 06:31 PM

Why am I not receiving an email on deactivating my account?

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Greetings!   Can someone please let me know why I cannot get a response to an email asking to deactivate my account please?

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makaiguy
Community Streaming Expert
‎05-29-2024 06:33 AM

Re: Why am I not receiving an email on deactivating my account?

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@Mitsu1grn-

You can deactivate it yourself.

Log into your account at https://my.roku.com using the email address shown on your Roku device via Settings > System > About.  Scroll down and click on Delete account

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X

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makaiguy
Community Streaming Expert
‎05-29-2024 06:33 AM

Re: Why am I not receiving an email on deactivating my account?

Jump to solution

@Mitsu1grn-

You can deactivate it yourself.

Log into your account at https://my.roku.com using the email address shown on your Roku device via Settings > System > About.  Scroll down and click on Delete account

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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