Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Louise3
Newbie

When will I receive my refund?

Jump to solution

I was trying to locate when I will receive my refund they boo-booed my account.  Wil it be back in my checking account?

0 Kudos
1 Solution

Accepted Solutions
RokuEmmanuel-D
Community Moderator
Community Moderator

Re: When will I receive my refund?

Jump to solution

A warm welcome to the Roku Community, @Louise3.

We see that you're trying to get a refund to your checking account. In this case, we'll need backup from our Accounts and billing team for further assistance. To reach them, navigate to Accounts, Payments, and Subscriptions.

Let us know if you need further assistance.

All the best,
Emman

Emmanuel-D.
Roku Community Moderator

View solution in original post

0 Kudos
1 REPLY 1
RokuEmmanuel-D
Community Moderator
Community Moderator

Re: When will I receive my refund?

Jump to solution

A warm welcome to the Roku Community, @Louise3.

We see that you're trying to get a refund to your checking account. In this case, we'll need backup from our Accounts and billing team for further assistance. To reach them, navigate to Accounts, Payments, and Subscriptions.

Let us know if you need further assistance.

All the best,
Emman

Emmanuel-D.
Roku Community Moderator
0 Kudos