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sourdog8
Newbie

What is CBS Interactive? Why am I being charged for it?

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I have a charge for $59.99 for CBS Interactive. What is that? 

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1 Solution

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RokuTakashi
Community Moderator
Community Moderator

Re: What is CBS Interactive? Why am I being charged for it?

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Hi, @sourdog8

Hi Community users!
We understand that you have a query on how to make a dispute for the Roku charge and it would be best to talk to the specified team since we need to gather your personal information.
For this issue, it may be more effective for you to get help from our billing team.

  • Please visit: support.roku.com
  • Sign in to your account
  • Look for the "Agent Support" tab at the bottom right corner of the page
  • Click "Check support options"
  • Click Account, Payments & subscriptions

You can also view and check the charges on your account and this link will help you out: How to review your purchase history and charges to your Roku account
Please keep us posted.

All the best,
Kash

Takashi O.
Roku Community Moderator

View solution in original post

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4 REPLIES 4
RokuJohnB
Community Moderator
Community Moderator

Re: What is CBS Interactive? Why am I being charged for it?

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Hi @sourdog8,

Greetings from the Roku Community!
We want to gather more information about this inquiry. Are you directly subscribed to the channel provider or through Roku Pay for confirmation?

We'll wait for your response.

Thanks,

John

John
Roku Community Moderator
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sourdog8
Newbie

Re: What is CBS Interactive? Why am I being charged for it?

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Reply: I am through Roku

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sourdog8
Newbie

Re: What is CBS Interactive? Why am I being charged for it?

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I found it to be Paramount + 

Thank you 

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RokuTakashi
Community Moderator
Community Moderator

Re: What is CBS Interactive? Why am I being charged for it?

Jump to solution

Hi, @sourdog8

Hi Community users!
We understand that you have a query on how to make a dispute for the Roku charge and it would be best to talk to the specified team since we need to gather your personal information.
For this issue, it may be more effective for you to get help from our billing team.

  • Please visit: support.roku.com
  • Sign in to your account
  • Look for the "Agent Support" tab at the bottom right corner of the page
  • Click "Check support options"
  • Click Account, Payments & subscriptions

You can also view and check the charges on your account and this link will help you out: How to review your purchase history and charges to your Roku account
Please keep us posted.

All the best,
Kash

Takashi O.
Roku Community Moderator
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