Account, payments & subscriptions

[dmlikness]

Did that and it's still not working.  I would cancel by calling any of their numbers but none of them are operating or if someone answers they are sales people for some other company.

I will have my credit card company cancel the charge.

[RokuTakashi]

Hi, @dmlikness

Thanks for posting, and welcome to the Roku Community.

We see that you're having an issue regarding your payment, and we'd like to know more about this and see how we can assist. May we know if you're directly subscribed to the channel provider or through Roku Pay? Once we have this information, we can assist further.

All the best,
Kash

[renojim]

They may be going belly-up or at the very best they're struggling:

"Note: As of January 2024, Vidgo TV is not accepting new customers. The live TV streaming company has experienced outages since September 2023. According to reports, these outages are a result of missed payments to vendors."

https://clark.com/streaming-tv/vidgo-tv-review/

My brief research certainly shows they're to be avoided at this time.