Hi @Bucky133,
Thanks for sharing this concern with us here at the Roku Community.
For payment concerns, you can reach out directly to our Account-Billing team. They will be able to assist you and provide an accurate resolution to your concern. Once redirected to the website, kindly choose the "Account, payments, and subscriptions" category. There should be an option to talk to one of our live representatives.
We hope this helps!
Best regards,
Janadee
Nadee K.
Roku Community Moderator