Help

Account, payments & subscriptions

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
elrod7848
Level 7
‎01-31-2023 09:32 AM

Usually charge for CBS channel I just seen u have being charged 7.99 for a month over a year

Jump to solution

I have been charged 7.99 a month for over a year for a CBS channel which I have had on YouTube so why would I be charged for this. Someone owes me refunds

0 Kudos
Reply
1 Solution

Accepted Solutions
RokuLianna
Community Moderator
Community Moderator
‎01-31-2023 09:42 AM

Re: Usually charge for CBS channel I just seen u have being charged 7.99 for a month over a year

Jump to solution

Hi @elrod7848

Thank you for the inquiry!

For these issues, it may be more effective for you to get help from our billing team.
Please contact them directly through our Account-Billing Support page. Choose the options for "Account, payments & subscriptions" and they are the best ones to help you out with that matter.

We hope it helps!


Warm Regards,
Lianna

View solution in original post

0 Kudos
Reply
1 REPLY 1
RokuLianna
Community Moderator
Community Moderator
‎01-31-2023 09:42 AM

Re: Usually charge for CBS channel I just seen u have being charged 7.99 for a month over a year

Jump to solution

Hi @elrod7848

Thank you for the inquiry!

For these issues, it may be more effective for you to get help from our billing team.
Please contact them directly through our Account-Billing Support page. Choose the options for "Account, payments & subscriptions" and they are the best ones to help you out with that matter.

We hope it helps!


Warm Regards,
Lianna

0 Kudos
Reply