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elrod7848
Newbie

Usually charge for CBS channel I just seen u have being charged 7.99 for a month over a year

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I have been charged 7.99 a month for over a year for a CBS channel which I have had on YouTube so why would I be charged for this. Someone owes me refunds

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RokuLianna
Retired Moderator

Re: Usually charge for CBS channel I just seen u have being charged 7.99 for a month over a year

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Hi @elrod7848

Thank you for the inquiry!

For these issues, it may be more effective for you to get help from our billing team.
Please contact them directly through our Account-Billing Support page. Choose the options for "Account, payments & subscriptions" and they are the best ones to help you out with that matter.

We hope it helps!


Warm Regards,
Lianna

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RokuLianna
Retired Moderator

Re: Usually charge for CBS channel I just seen u have being charged 7.99 for a month over a year

Jump to solution

Hi @elrod7848

Thank you for the inquiry!

For these issues, it may be more effective for you to get help from our billing team.
Please contact them directly through our Account-Billing Support page. Choose the options for "Account, payments & subscriptions" and they are the best ones to help you out with that matter.

We hope it helps!


Warm Regards,
Lianna

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