Account, payments & subscriptions

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Bigmikey805
Level 7

Unrecognized charge of $99.99

Hi I’m getting charged $99.99 and still don’t know what the charge is from. 

0 Kudos
1 REPLY 1
RokuKarla
Roku Employee
Roku Employee

Re: Unrecognized charge of $99.99

Hello @Bigmikey805

Thanks for getting in touch with us here at Roku.

It may be more effective to seek assistance from our Billing team for account and billing issues. You can contact them here and then choose 'Account, payments & subscription'. They are the most qualified to assist you in this matter.

Thank you for your understanding and stay safe!


Regards,
Karla

0 Kudos