Help

Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Bigmikey805
Newbie
‎01-03-2023 11:41 AM

Unrecognized charge of $99.99

Hi I’m getting charged $99.99 and still don’t know what the charge is from. 

0 Kudos
1 REPLY 1
RokuKarla
Retired Moderator
‎01-03-2023 11:52 AM

Re: Unrecognized charge of $99.99

Hello @Bigmikey805

Thanks for getting in touch with us here at Roku.

It may be more effective to seek assistance from our Billing team for account and billing issues. You can contact them here and then choose 'Account, payments & subscription'. They are the most qualified to assist you in this matter.

Thank you for your understanding and stay safe!


Regards,
Karla

0 Kudos