Account, payments & subscriptions

[Garyleehb1]

 I was charged $1.98 by the Roku channel on my cash app card. But yet there has been no activity on my Roku account. Has anybody else had their cc charged like that????

[RokuArjiemar · Accepted solution]

Hello! @Garyleehb1,

Thank you for posting in the Roku Community!

We appreciate you contacting us about the unknown charge on your account. We're pleased to assist you. 

If you notice any unauthorized charges on your Roku account or payment method, please review this guide: What to do if there is a charge you don't recognize on your Roku account.

If you still don't recognize the charge and want to dispute it, contact customer support. If the charge isn't from Roku, contact your bank or credit card company.

If you have more questions about identifying Roku charges, see the following resources for additional help:

• How to view your Roku payment history and charges
• How to update your Roku payment method
• How to cancel a Roku subscription

Thanks,
Arjiemar