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Lisamcb66
Newbie

Charge for roku tv each month

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Why am I being charge $6.74 each month for Roku? I have a Roku tv so now I have to pay for the channels? 

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RokuArjiemar
Community Moderator
Community Moderator

Re: Charge for roku tv each month

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Hello! @Lisamcb66,

Thanks for reaching out to the Roku Community!

We understand that you're having issues with the subscription charge, and we're here to help.

Please note that while The Roku Channel (TRC) is free to access, some channels and programs within TRC require a subscription. To check your subscription status, visit your Roku account on your computer or smartphone. If prompted, sign in to your Roku account and click "Manage your subscriptions." On the "My Subscriptions" page, you'll find a list of all your channel subscriptions billed by Roku, including each subscription's terms, status, and renewal date. For more information, you can visit our support article on how to manage or cancel a subscription.

Contact customer support if you do not see the subscription charge on your Roku account, have checked with your streaming service providers, and continue to have questions about a charge.

Thanks,
Arjiemar

Arjiemar
Roku Community Moderator

View solution in original post

1 REPLY 1
RokuArjiemar
Community Moderator
Community Moderator

Re: Charge for roku tv each month

Jump to solution

Hello! @Lisamcb66,

Thanks for reaching out to the Roku Community!

We understand that you're having issues with the subscription charge, and we're here to help.

Please note that while The Roku Channel (TRC) is free to access, some channels and programs within TRC require a subscription. To check your subscription status, visit your Roku account on your computer or smartphone. If prompted, sign in to your Roku account and click "Manage your subscriptions." On the "My Subscriptions" page, you'll find a list of all your channel subscriptions billed by Roku, including each subscription's terms, status, and renewal date. For more information, you can visit our support article on how to manage or cancel a subscription.

Contact customer support if you do not see the subscription charge on your Roku account, have checked with your streaming service providers, and continue to have questions about a charge.

Thanks,
Arjiemar

Arjiemar
Roku Community Moderator