Account, payments & subscriptions

[Bart5]

I’m trying to put in my new card on account

[andyross]

I assume you mean you want to update your credit/debit card info on your Roku account? To do that, you need to go to your account at https://my.roku.com/account , then go to the Payment Methods link to delete/add/update card information.

[RokuJohnB]

Hi @Bart5,

Greetings from the Roku Community!

We understand you want to put a new card on your Roku account. We're happy to help. Please try the following steps below:

Add a payment method to your Roku account

On the Roku website:

1. Sign in to my.roku.com
2. Select Payment methods
3. Enter your payment information and select Save

On your Roku device:

1. Press the Home button on your Roku remote. 
2. Select Settings.
3. Select Payment Method.
4. Select Add payment method and provide the required information.
   1. For a credit or debit card: enter your payment information in each field as it appears on your credit or debit card and select Continue.
   2. For Paypal: an email with a link will be sent connecting to your PayPal account.
   3. For Apple Pay: either choose an email with a link or scan the QR code on your TV to connect to your Apple Pay account.

Accepted payment methods:

Choose from a variety of options:

• Credit or debit card
• Apple Pay
• PayPal
• Cash App Pay
• Prepaid gift cards if the payment merchant (e.g., Visa, Discover) is accepted in your geographic region

We hope this helps.

Best regards,
The Roku Community Team