Account, payments & subscriptions

[Ace22901]

I was attempting to cancel the Paramount+ trial and the menu could not be more deceiving, ended up with an annual subscription.  I would like to get this refunded and this system should be modified for clarity.

[RokuERey · Accepted solution]

Hi @Ace22901,

Greetings from the Roku Community!

Thanks for reaching out, and we'd love to help with these charges. But we'll have the right team to help you out even better.

Please contact them directly via the Account-Billing Support page. Choose "Account, payments, and subscriptions" as the best option to assist you with this situation.
I hope this helps!

Regards,
Rey