Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
MATT1965
Newbie

Trade dead Roku Express for a new one that works and won't overheat

Bought a Roku Express 7/7/22. It worked for one month exactly. It overheated then died. No light on front. No power. Nothing.

All I want is to get a new one that will work for more than a month, but it is so difficult to find any help on replacing it. 

I want to send it back to the manufacturer, and get a replacement. That's all. I have a receipt from target from when I bought it.

Help Roku, you're my only hope.

0 Kudos
1 REPLY 1
renojim
Community Streaming Expert

Re: Trade dead Roku Express for a new one that works and won't overheat

Step by step instructions for returns and warranty replacements | Official Roku Support

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos