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Tokens charged, never received
Blackjack game is a scam. 500 daily tokens free, then pay for more, transaction is charged to card and game closes!
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Re: Tokens charged, never received
I see six Blackjack games listed in the Website Channel Store. Which one is it?
DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.
If this post solves your problem please help others find this answer and click "Accept as Solution."
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Re: Tokens charged, never received
Hi @Lestino, we understand your frustration over the blackjack game and want to help.
We'll send you a PM to collect more information shortly.
Keep an eye out for us in your inbox!
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Re: Tokens charged, never received
I also ordered tokens and have not received them. My email said I ordered 3 times (was 2 because I tried to order again when the tokens did not show up)

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Re: Tokens charged, never received
Hi @Denise286
Thank you for the inquiry!
For these issues, it may be more effective for you to get help from our billing team.
Please contact them directly through our Account-Billing Support page. Choose the options for "Account, payments & subscriptions" and they are the best ones to help you out with that matter.
We hope it helps!
Warm Regards,
Lianna
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Re: Tokens charged, never received
@Anonymousand @Natan-Roku , I know exactly what's going on. It's another case of Roku incompetence and it's making me look bad. 😡
Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.
I am not a Roku employee.