Account, payments & subscriptions

[Twink1504]

I did not want to pay for a year for the fendly App.  I wanted to try for a month. 
please cancel the subscription.  I will only authorize for one month.  How do I get my charges reduced?  

[RokuTakashi · Accepted solution]

Hi, @Twink1504 
It's our pleasure to welcome you here in the Roku Community. 
We understand that you have a query on how to make a dispute for the Roku charge and it would be best to talk to the specified team since we need to gather your personal information.
For this issue, it may be more effective for you to get help from our billing team.

• Please visit: support.roku.com
• Sign in to your account
• Look for the "Agent Support" tab at the bottom right corner of the page
• Click "Check support options"
• Click Account, Payments & subscriptions

You can also view and check the charges on your account and this link will help you out: How to review your purchase history and charges to your Roku account. You can also cancel your subscription through How to turn off auto-renew and cancel a subscription | Roku
Please keep us posted.

Best wishes,
Kash