Account, payments & subscriptions

[joyzz]

Thats bull there is no where to send an email

[joyzz]

good luck

[joyzz]

NO

[kshe9516]

there is no way to add or subtract your services. itis a vicious circle. i am sure many people just give up---piece of sh,,,  operation. better business needs to know. said many times before i am letting individual accounts ( hulu, paramount plus, peacock , cinemax and starz  ) run out and looking for package of various offers. but your jackass customer service wont allow this. words getting around about your piss service

[DBDukes]

@joyzz 

If there is not a Showtime/Paramount+ subscription listed on the Subscriptions page on your Roku Account page (https://my.roku.com) then you don't have an active subscription via Roku. So...

Are you sure you have a subscription to Showtime? And if so, are you sure your subscription is through Roku, and not directly at https://showtime.com ? Or through Paramount+ (they are the same company)?

[dana5]

My debit card is on someones roku account and I don’t have account access. The link you provided can’t help without logging in to the account. How do i contact a live agent.

[renojim]

@dana5, you can use the login you used for this "community" on the support page at https://support.roku.com/contactus and then explain your situation.  Someone like @Hector-Roku may also be able to help.

[Hector-Roku]

Hi @dana5, we're here to help! Thank you for the tag, @renojim. We see that you have a card on someone's Roku account that you don't have access to. In this case, we will be reaching out to you through direct message here on the Roku Community. This is to keep your information safe and secure. Please keep an eye out on your inbox for our message so we can look into this for you. 

[Groupw50]

It says My subscription iis canceled Why

[Groupw50]

It says my subscription is canceled why