Account, payments & subscriptions

[Ashveld20]

Same thing happened to me....the way you've had it advertised is really deceiving!!

 I'm not happy with the service at all, if I'm not able to get a refund for already charging my account yesterday.....then the tv...and everything else is going back to the store, and I'll buy something that doesn't lie, or have faulse advertisements. Fraud.

[RokuJharra-Q · Accepted solution]

Hi, @Ashveld20!

We apologize for the experience and want to help you get things sorted out as quickly as possible.

Our accounts and billing team will collaborate with you to resolve any refund-related concerns. You may provide us with more detailed information regarding your problem by contacting our Roku support team and selecting the Account, Payments, and Subscriptions option for further assistance.

Please let us know if there's anything else we can help you with.

Best regards,
Jharra