Hi @eyoung6916,
A warm welcome here in the Roku Community!
Could you please tell us more about the issue you're running into? We'd like to know more about how we can help. In addition, what troubleshooting have you tried so far?
With more detailed information, we'll be able to assist you further.
All the best,
Chel
Was suggested to pin for Roku to prevent safety. How do I do that? TY
@precious1291, you can set up a PIN on your Roku account at https://my.roku.com so that apps can't be added and/or purchases can't be made without the PIN.
How to create, change, or delete your PIN for your Roku account | Official Roku Support
thank you for helping me out!