Account, payments & subscriptions

[toomuchcommonse]

How do we protect ourselves from UNAUTHORIZED charges by Roku? Apparently, Roku believes they can steal money from my account anytime they want to.  Since they refuse to list a phone number you can't talk to them. What are they hiding from? How do i stop these thieves at Roku?

[RokuKariza-D · Accepted solution]

Hi @toomuchcommonse

We're sorry to hear about the issue you're experiencing.

For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here and then choose Accounts, payments & subscriptions. They are the best ones to help you out with that matter.

All the best,
Kariza

[visacheater99]

go STRAIGHT TO visa do a charge back don't play with these clowns!