Account, payments & subscriptions

[won38boater]

I was just charged $111.99 for Roku for Vancouver CBS Stream. We do not stream. Please advise as to this charge. Also how did you get my Mastercard number for said charge. It was not authorized. The charge was on December 19th, 2023. and posted December 20, 2023. Please advise as to what is going on. Thank you.

Louise Smith

[RokuArjiemar · Accepted solution]

Hello! @won38boater,

Welcome aboard here in the Roku Community!

Thank you for reaching out to us. We're pleased to assist.

Our billing team would be happy to assist you directly. You can reach them by phone or live chat here, and choose the option for "Accounts, Payments, and Subscriptions."

Thanks,
Arjiemar