Account, payments & subscriptions

[Fawngirl77]

I got charged twice for my subscription 

[Fawngirl77]

My account was charged twice for 10.59 an I want my refund back for it

[RokuMary-F · Accepted solution]

Hi @Fawngirl77,

Welcome to the Roku Community!

Thanks for your effort in posting and we understand that you are getting double billed with a subscription.

For these issues, it may be more effective for you to get help from our billing team. Please contact them directly through our Account-Billing Support page. Choose the options for "Account, payments & subscriptions" and they are the best ones to help you out with that matter.

Learn how to review unrecognized charges for more help

If you have any other questions or concerns, please let us know.

Best regards,
Mary