Account, payments & subscriptions

[WOLFORDE1970]

I need help with my roku I forgot ny pin to get in to add channel  can somebody help me set a new pin so I can watch my TV in channels  that am look for please 

[RokuKariza-D]

Hey @WOLFORDE1970

Thanks for posting here in the Community!

Please check @RokuDanny-R's post above. It will help you resolve your issue with your PIN. 

Let us know how it goes.

All the best,
Kariza

[Amora161]

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@woodeacres wrote:

I can't find my link code. The Roku stick has been setup for years and I wrote down the Link Code but it will not work. I need it to add channels to my T.V. Can someone help?

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[fernando3]

I have completed this task to reset PIN but still get Invalid PIN code error message.

[RokuMary-F · Accepted solution]

Hi @fernando3,

Thanks for reaching out to the Roku community!

I understand that you are still receiving an error when providing your Roku PIN code. As a first step, could you try to check your Roku account email address directly to your Roku device by going to Settings > System > About are you using the same email that is shown?

For more information about updating or creating a new Roku PIN code, visit our Support page here.

Please try doing this and see if it helps with what you're experiencing.

Regards,
Mary

[Pam1234]

I Bought a house that came with Roku TVs (so the roku tvs are used), and I can watch tv, but it won't allow me to add a streaming channel that I paid for. It asks for their PIN in order to add a streaming channel. I don't know their PIN or their Email.

[renojim]

You should factory reset the TV and create your own Roku account.

https://support.roku.com/article/208757008

[Solkay]

Is the roku pin in the box

[DBDukes]

@Solkay 

You set the PIN.

https://my.roku.com/