Account, payments & subscriptions

[WTF10-18]

Placed an order for a new remote over a month ago, said in stock, ships in one business day,  still says "processing" WTF

[RokuCarly]

Welcome, and thank you for posting here in the Roku Community, @WTF10-18!

Thank you for bringing this to our attention. We understand the importance of staying updated on your order, and we're here to help.

We will send you a private message to gather further personal information such as the email address used to purchase it and the order number.

We'll be looking forward to hearing back from you. 

Best regards,
Carly