Hello! @pamela_105,
Thank you for posting in the Roku Community!
We appreciate you reaching out to us about managing your Peacock subscription. We're pleased to assist.
You must turn off auto-renew to cancel a subscription you pay for and manage through Roku. You can do this on my.roku.com or your Roku streaming device.
You must contact the streaming service provider directly to cancel a subscription billed by Roku but managed by the service provider (for example, Disney+, Hulu, Sling TV, and Netflix).
If this option isn't available, the subscription isn't managed through Roku but directly through the streaming service provider. You'll need to contact them directly to cancel your subscription.
For more detailed information, please check it here: How to turn off auto-renew and cancel a subscription
Contact customer support if you don't see the subscription charge on your Roku account, have checked with your streaming service providers, and continue to have questions about a charge.
If you have more questions about your Roku payment methods or subscriptions, the following resources may be helpful:
Thanks,
Arjiemar
Arjiemar
Roku Community Moderator
