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travisc20
Newbie
‎03-20-2023 08:13 AM

Payment method not accepted

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credit card error roku not accepting american express

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1 Solution

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RokuKariza-D
Retired Moderator
‎03-20-2023 10:37 AM

Re: Payment method not accepted

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Hi @travisc20 

Thanks for the post.

For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here and then choose Accounts, payments & subscriptions. They are the best ones to help you out with that matter.

We appreciate your understanding.


All the best,
Kariza

Kariza D.
Roku Forum Moderator

View solution in original post

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RokuKariza-D
Retired Moderator
‎03-20-2023 10:37 AM

Re: Payment method not accepted

Jump to solution

Hi @travisc20 

Thanks for the post.

For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here and then choose Accounts, payments & subscriptions. They are the best ones to help you out with that matter.

We appreciate your understanding.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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